Overview
Company Description
Frontier Veterinary Clinic is a full service veterinary hospital that provides thorough, compassionate, modern, and affordable care for your animals. Formerly known as Mobile Veterinary Clinic, we have been serving Abilene’s pets and their families since 1976. It is our mission to positively impact people’s lives through the health and wellness of their pets.
Job Description
Job duties include, but are not limited to:
Guest Services Associates (GSA) are responsible for the day-to -day care of pet resort guests
and for the cleanliness and sanitation of the Pet Resort interior and exterior. This includes
feeding, watering, cleaning, walking, bathing, and monitoring the well-being of dogs and cats.
The GSA will also occasionally assist doctors and technicians with pet restraint for procedures or anesthesia induction.
Qualifications
We’re looking for:
A love for animals and the ability to warmly welcome and compassionately care for pets is essential.
Guest Services Associates need excellent communication and client service skills in order to admit and discharge pets and reassure nervous “parents” that their pets are well-cared for at our facility.
The GSA must remain professional and courteous to clients and co-workers while handling multiple tasks at once with many interruptions.
GSAs must be able to empathize with clients and remain compassionate and well-mannered under all circumstances.
Guest Services Associates should have a firm belief in the quality of care we provide and communicate this sense of assurance to our clients.
The GSA must learn and understand our services and health recommendations and be able to clearly communicate these to our clients.
Guest Services Associates must have sufficient physical strength, mobility, and stamina to lift and/or move heavy pets and objects, the dexterity and confidence to handle and administer medications or bathe pets who may be scared or aggressive, and the ability to monitor pets for signs of distress or disease.
Ensuring the comfort of our animal patients and instilling confidence in our human clients is the foundation of our mission here at Frontier. We proudly accomplish this through exceptional customer service, compassionate animal skills, as well as through the routine sanitation of the entire facility- from the inside-out.
Additional information
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
Required Knowledge, Skills and Abilities:Guest Services Associates (GSA) are responsible for the day-to -day care of pet resort guests
and for the cleanliness and sanitation of the Pet Resort interior and exterior. This includes
feeding, watering, cleaning, walking, bathing, and monitoring the well-being of dogs and cats.
The GSA will also occasionally assist doctors and technicians with pet restraint for procedures or anesthesia induction.
